Studies say about 41% of employees left their jobs because they weren’t listened to. Being heard at the right times, by the right people and taking action based on our input is something we all need as human beings, to feel belonging to a particular group.
This is true for organizations as well, to naturally inculcate affinity, solve problems before they crop up, and win the trust of the workforce at large.
Dr. Martha Grajdek, an Industrial/Organizational (I/O) Psychologist says, “Employee feedback to the company is very important.
Many companies seek feedback from customers and vendors, but employee feedback is equally important. Only by understanding all aspects of the feedback process and implementing them, we can reap the benefits.”
You need the right tool to deploy feedback collection right, and to get useful data. In this blog, we’ll take you through the best employee feedback software, so you can decide what suits your needs best.
Common issues companies face in collecting feedback and how tools can help prevent them
Shannon Gabriel, VP of Leadership Solutions at TBM Consulting says, “An HR Director I interacted with before, was working in a multi-billion dollar company.
She was telling me about the current challenges she was facing as an HR leader. She said, “I’m an HR director and even I don’t want to fill in surveys my organization sends me.
I know it’s supposed to be confidential. But, I’m afraid to put anything down because I’m afraid I will be held to a different standard.” If an HR leader feels this way, how will everyone else feel?”
As Shannon says, if this is how HR leaders feel about surveys they roll out to the organization, the employees feel far worse.
It’s not just limited to big companies. Everywhere, employees feel their position in the company will be threatened if they open up.
This is where HRs have a lot of trust-building to do, and where robust, confidential feedback software will help them.
Only the most vocal employees will fill in surveys, in most cases. People who have ideas and suggestions for betterment but are afraid of consequences are the people you need the most.
This is because they don’t feel there’s transparency in the feedback collection, interpretation, and action process. Studies say about 17% of employees state they have doubts about confidentiality when sharing their feedback.
A good tool with clearly defined workflows and 100% anonymity for the collection, and dissection of data will get you candid feedback.
You need robust tools and managers to open up barriers for feedback, lead by example and create a healthy feedback culture.
Another reason why companies don’t receive honest feedback is that employees who gave feedback before didn’t see any action taken in that regard, or worse, no acknowledgement for the same.
Also, the feedback collection/surveys were administered too late or too often, both of which have problems of their own.
Fast feedback is becoming widely known now, as a way to give feedback quickly and frequently so that the instant reaction of employees is captured right after important milestones or events. Administering at the right time, at the right times in the employee lifecycle, and year will get fruitful results.
What should you consider when evaluating the best employee feedback software?
Check if the employee feedback software can easily be integrated with the HRMS tool you use so that you can move insights from the feedback tool to the HR tool, track progress, and plan initiatives there. This is very important to maintain a single source of truth for all employee-related activities and to present ROI on initiatives to senior leadership.
It also reduces the need for manual data entry and ensures that feedback is automatically linked to the correct employee records (for non-anonymous feedback surveys).
Integration with payroll systems ensures that any feedback related to compensation, benefits, or payroll issues is directly addressed and linked to the payroll data.
This is done so that any feedback related to payroll disbursement, or calculation can be sorted out and followed up with instantly, without having to go back and forth.
Employee feedback software must also be compatible with your rewards and recognition platform so that when employees nominate their peers for rewards, their records are transferred to the tool for consequence management.
Similarly, 1:1s, check-ins, and performance feedback garnered through the tools must be visible in the performance management tool, to go over them at the time of review, and check for improvements along with the action points previously discussed.
Make sure to take your time to find the best employee feedback software that is compatible with the other tools you use, and also allows for custom API integration.
Check in with peers of your industry and adjacent industries to get a pulse of what’s working well for them, and then based on your budget and needs, take a call.
11 Best employee feedback software
1. Peoplebox – 4.8/5
Peoplebox is an all-in-one employee feedback platform that also supports OKR, Performance Appraisal and a 360-degree review tool with auto-tracking goals and competencies.
The tool offers a smooth and seamless onboarding experience and gives an amazing interface for team members to collaborate, set goals, track progress, analyze, collect, and offer feedback instantly and thoroughly.
Users rave about the clean, simple, and intuitive interface that makes navigation, setting up, and administering surveys easy.
Pricing – $7 per user/month onwards
✅ You can create any survey by choosing from a vast library of templates of questions based on drivers of engagement (starting from role clarity, to manager support, vision, career growth, culture, policies, and more)
✅ You can add as many open-ended questions to the survey as needed
✅ Easily schedule, as and when needed without having to check again
✅ Get an engagement scorecard and a manager scorecard at the end of every survey, along with a detailed analysis of each participant’s responses
✅ The heatmap offers rich insights into the data collected and helps you come up with interventions for engagement
✅ Extract any kind of report you need, slice, and dice data in any manner
Integrates well with:
- Slack
- MS Teams
- Google Sheets and Workspace
- Asana
- Pipedrive
- Google Analytics
- Jira
- CRM
- MySQL
Best Features:
✅ Helps managers and HR comment on anonymous feedback responses, and gather more information about the feedback given, without prying on the user’s identity. For most feedback tools you send out, you don’t know what they do, or who responds and you might get feedback that isn’t as good as you’d like. Closing the loop and acknowledging the recipient’s contribution helps you win their trust.
✅ Send out impromptu pulse surveys with simple configuration, and with 1-2 questions to select participants or the entire workforce or schedule them in advance
✅ Coffee connects are great for bringing remote and hybrid teams together
2. SurveyMonkey – 4.6/5
SurveyMonkey is a leading survey software and feedback management software to collect feedback, interpret results, and identify key insights that drive growth. This tool is great to use as a feedback collection and voting platform.
Pricing – $75 per user/month
✅ It’s very easy to set up and is hassle-free.
✅ The templates are simple to customize, and the user-friendly was clean, minimal, and easy to work with.
✅ The pricing is affordable for large enterprises and small businesses alike.
✅ The tool’s data visualization capabilities are spectacular, and users frequently report this as a top feature of the tool.
✅ The free trial itself is very beneficial and gives you a holistic view of what the tool can do. Allows for a great integration ecosystem.
Integrates well with:
- Google Drive
- Slack
- MS Excel
- Gmail
- Trello
- WordPress
- MailChimp
- SalesForce
- OneDrive
- Hubspot CRM
- Zapier
Best Features
✅ Can identify multiple responses even from anonymous users
✅ Can be easily customized to suit brand needs
✅ Has plenty of templates for any kind of survey – pulse checks, regular surveys, etc
3. OfficeVibe – 4.5/5
Workplace Officevibe offers simple tools for engagement, employee recognition, and performance management. This tool helps collect feedback and translate it into concrete actions.
Pricing – $3.501 per user/month
✅ Offers great customer service – understands your unique needs and resolves issues quickly
✅ Tons of resources to help you curate the right survey
✅ Adaptable on any device. Conduct and take surveys on the go.
✅ The tool is intuitive and customizes questions depending on the user
✅ Slack integration helps you remind employees to fill out surveys instead of sending out multiple email reminders
✅ Control reports, slice, and dice data as much as possible to present to the leadership
Integrates well with:
- Slack
- Microsoft 365
- SalesForce
- Rippling
- BambooHR
- Workday
- Justworks
- Square Payroll
- Paylocity
Best Features
✅ Handles anonymous feedback collection very well
✅ Can dig deep into engagement metrics and give you predictions
✅ 1:1 feedback and meetings hosted by the tool are great
✅ Set goals after getting feedback and follow up on them
4. CultureAmp – 4.7/5
CultureAmp is a global platform for employee experience, an all-in-one platform to develop high-performing teams. It’s super helpful to conduct surveys and mine data useful for employee engagement.
Pricing – $30 per user/month
✅ Allows you to protect anonymity and take targeted action based on feedback received
✅ The tool is super user-friendly and intuitive to work with
✅ Updates and improvements are frequent and help make surveys better
✅ Customer support is excellent
✅ Plenty of resources to help curate surveys and methods of presenting findings to senior stakeholders
✅ Readily available survey templates to customize
✅ Allows for limitless customization
Integrates well with:
- Slack
- MS Teams
- Rippling
- Bamboo HR
- Tableau
- Workday
- Okta
- ActivTrak
- Paylocity
- Namely
- Personio
- Bob
- SAP
Best Features
✅ The Slack community, meetups, and newsletters are value-adding to the HR community
✅ Helps keep tabs on 1:1s, and the development logs allow to see updates made to the user’s progression
✅ Easy to integrate with almost any HR software
5. Qualtrics – 4.7/5
Qualtrics is an advanced quantitative and qualitative research to design initiatives that appease customers and employees alike. It’s great for analytics too. It’s basically designed for customers but used for employees too.
Pricing – $420/month
✅ Easy to curate comments of those surveyed
✅ You can set up NPS dashboards for each department uniquely
✅ Easy to use and explain to others, so any member of the HR team can set up surveys
✅ Has numerous survey templates, styles, and attachments
✅ Is versatile, and can be used in any context
✅ Allows surveys to be made at any stage
✅ Superb customer service
Integrates well with:
- Slack
- SalesForce
- Jira
- Rippling
- Hubspot
- Zapier
- Freshdesk
- Zendesk
- Tableau
- Grade.us
Best Features
✅ Has multiple avenues with which you can distribute surveys
✅ Gives plenty of control to design the flow of the survey and adds advanced logic
✅ Studies patterns of answering and employee behavior using interactive dashboards
6. 15five – 4.6/5
It’s a complete HR platform and an employee feedback solution to manage effectiveness and drive performance and engagement.
Pricing – $9 per user/ month
✅ It helps track detailed data on how your associates feel about work
✅ Easy to present data to leadership
✅ Their engagement dashboard has been fantastic
✅ It’s easy to use data and contains a lot of visual elements that are easy to present to the leadership
✅ Great to use as an admin and user equally
✅ It’s a small time investment but helps reduce turnover drastically
✅ Helps track progress easily
✅ Great for weekly check-ins, goal-setting features, and review functionality
Integrates well with:
- Slack
- Jira
- Rippling
- Google Calendar
- Gusto
- Zapier
- BambooHR
- Microsoft Azure
- Workday
- Sapling
Best Features
✅ Has the right touch points to measure the team’s temperatures all along
✅ Gives non-threatening ways to check in with your team
✅ Use of repeatable questions help set up ongoing discussions
✅ Known for its exemplary customer support
7. Leapsome – 4.6/5
Leapsome is a well-renowned, all-in-one, intelligent people enablement platform used by forward-thinking companies to drive employee development. Users report incredibly simple UI, 1:1s, and engagement surveys.
Pricing – $8 per user/month
✅ Adaptable by all employees and works great on all devices
✅ Excellent customer service and easy to implement by any team
✅ Easy to integrate with other tools
✅ Releases new features every month, and is easy to understand and implement
✅ Easy to standardize survey rollout process
✅ Peer reviews and surveys offered by the tool are popular and acclaimed worldwide
✅ The team accommodates custom requests and gives swift responses to customer requests
Integrates well with:
- Slack
- Gmail
- Google Workspace
- Jira
- MS Teams
- Workday HCM
- Personio
- Onelogin
- Payfit
Best Features
✅ Has a great Slack community where HR professionals interact, answer each other’s questions, and offer support
✅ Reduces the administrative burden of setting up and conducting regular surveys
✅ The 1:1 feature helps employees and managers set up discussions beforehand and helps record talking points for the next meeting
✅ Excellent for setting up recurring surveys and customizing them in between survey periods
8. Engagedly – 4.5/5
It is a 360-degree talent management while improving employee engagement. It improves engagement and is suitable for building teams. A holistic tool in itself, it can be used to work alongside other tools as well. The data visualization capabilities offered by the tool are phenomenal and used widely by mid-market enterprises and large enterprises alike.
Pricing – $5 per user/month
✅ Easy to set up 1:1 feedback, and to get real-time feedback from employees via pulse surveys
✅ It’s great to set up social praise, and peer appreciation so employees feel valued
✅ Easy to track even anonymous surveys without giving away the identity of the participants and notifying them to complete it on time
✅ Develop engagement surveys on demand and very easily
✅ Survey administering, posting, praising and polling are all simple to do
✅ It’s particularly good for startups and helps you scale your engagement efforts as you grow
Integrates well with:
- Slack
- BambooHR
- Okta
- Paylocity
- Namely
- HR Cloud
- Azure Active Directory
- ADP HR Assist
- Onboard
Best Features
✅ Quick issue resolution and follow-up are excellent
✅ Quite transparent yet maintains confidentiality big time, so employees can see how exactly their suggestions and feedback are making a difference
✅ The apt tool if you want to streamline surveys and set them on autopilot to run regularly
9. Typeform – 4.7/5
Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes. It’s a conversational tool, used by many organizations throughout the world, known for its simplicity of use, and rich data insights.
Pricing – $25 per user/month
✅ Integrates well with a great many platforms
✅ Easy to subscribe when needed and stop for a while if not
✅ Superb customer support
✅ Looks great, and is extremely easy to fill in responses
✅ The pricing is accessible for all
✅ Anyone, even with no technical know-how can set up and customize surveys quickly
Integrates well with:
- Google Drive
- Google Docs
- MS Excel
- Slack
- Gmail
- Trello
- Google Sheets
- Jira
- Asana
- GitHub
- Calendly
- Zoho CRM
- Monday.com
Best Features
✅ Conversational forms that allow users to focus on a single question at a time
✅ Uses conditional logic to build unique journeys, giving each respondent a personal experience
10. Eletive – 4.7/5
Eletive provides a platform designed to enhance employee engagement and improve workplace culture through regular feedback, surveys, and analytics. It’s a people success tool designed to help you build a workplace.
Pricing – custom pricing
✅ The manager dashboard is easy to use
✅ Great for setting up and running weekly surveys, you don’t have to change much every day, you can simply plug and play
✅ Track responses easily after collecting responses
✅ Monitor trends of the workforce at large, or dissect responses to assess department-wise/team-wise engagement trends
✅ Superb data visualization capability
✅ You can customize reports to any extent and download them, or feed them directly into the HR software you use
✅ Clean and simple UI – nothing fancy or complicated
Integrates well with:
- Slack
- MS 365
- Gusto
- Deel
- Workday
- Paylocity
- SageHR
- SAP
- FreshTeam
Best Features
✅ Employees get follow-up questions in subsequent surveys to assess if there has been improvement in matters they gave feedback about
✅ The dedicated account manager support is amazing
11. TINYpulse – 4.6/5
TINYpulse is a software platform designed to help organizations gather and analyze employee feedback to improve workplace culture, engagement, and performance.
Pricing – $5 per user/ month
✅ Has tons of helpful materials to set up and run surveys
✅ Superb for email blasts on stipulated days and answer them
✅ Excellent to keep track of anonymous responses and turn them into actionable insights
✅ Amazing to garner feedback from staff
✅ The right tool to administer surveys with custom questions
✅ Easy to conduct peer nomination, feedback, and recognition
✅ Excellent for data visualization
Integrates well with:
- Slack
- Gmail
- MS Teams
- Bamboo HR
- Outlook
- Namely
- Workday
Best Features
✅ Shows comprehensive and aesthetic happiness trends to see overall morale in a snapshot
Conclusion
Now that you’ve seen different tools and compared their features with one another, do yourself and your employees a service by choosing the ones that resonate the most with your needs and the organization’s unique HR processes. If you’re looking for an expert-backed tool proven to reap results consistently and give you the space to experiment freely, contact Peoplebox today.
We’ve been trusted by leading SaaS companies like RazorPay, and Nova Benefits to streamline their employee feedback collection, interpretation and analysis, bring A-Z of employee feedback under one umbrella, and make the whole process a cakewalk, for an affordable price at lighting speeds.
Want to create the same for your organization? Sign up for a free product tour and demo today!
