15 Best 360 Degree Feedback Software and Tools In 2024

Do you feel overwhelmed trying to manage 360-degree feedback manually in your company? 

You’re not alone. 

Many HR leaders struggle with the logistical nightmares and inefficiencies this process often involves, including missed opportunities for timely feedback, difficulty ensuring confidentiality and deriving actionable insights from raw data, manual coordination, a time-consuming data collection process, a lack of standardised feedback formats and interpretations, and more. This is where you need 360-degree feedback software. 

360-degree feedback software automates the collection and analysis of multi-source performance evaluations. But with so many options, how do you choose the best 360-degree feedback software for your business? 

In this blog, we’ll discuss everything you must know about 360-degree feedback software, including a list of the top 15 360-degree feedback software and their features. 

Here is the preview of the software we will be covering in this article:

1. Peoplebox
2. Qualtrics Employee Experience
3. Lattice
4. CultureAMP
5. SurveyMonkey
6. Primalogik
7. ClearCompany
8. BambooHR
9. PerformYard
10. SurveySparrow
11. Zoho Survey
12. Jotform
13. Spidergap
14. Deel
15. Synergita

🤔 Why Perform a 360-Degree Survey?

360-degree surveys provide well-rounded employee feedback, helping them identify their strengths and areas for improvement. Here’s why you must perform 360-degree surveys;

Helps in self-development

360-degree feedback helps employees create a development plan based on the feedback of multiple people. Honest feedback from leaders, managers, and peers reveals the blind spots and previously overlooked employee strengths. This helps employees refine their behaviours and prioritise working on areas that require growth to become better leaders.

Encourages open communication

360-degree surveys allow employees to communicate each other’s performance and quality of work. This opens up an environment of constructive feedback where problems are discussed and addressed. Thus, you can expose employees to growth opportunities, retaining the best talents in your organization.

Improve relationships

360-degree surveys are mutually beneficial. Unlike performance feedback, they involve communication among peers, managers, etc. This fundamentally shows how employees interact with others and how good they are at taking constructive feedback.

For instance, through 360-degree surveys, you may identify a few employees with whom you need to develop stronger working relationships. Accordingly, you can conduct more 1:1 meetings and try to address the issues they face at work.

✔️ Feature checklist to select 360-degree feedback software

While choosing the best 360-degree software depends on your business needs, here’s a feature checklist to help you find the software that fits your bill.

• Comprehensive Feedback Collection: Can the tool gather insights from multiple data sources – like peers, bosses, and clients – to give you a well-rounded view of an employee’s performance?
• Automated Workflow: Does the software automate reminders and follow-ups to streamline the feedback process?
• Integration Capabilities: Can the software easily integrate with your existing HR systems for seamless data flow and management?
• Progress Tracking: Is there a feature to track the progress of feedback collection and employee development over time?
• Data Security: Does the software adhere to the highest data security standards and ensure compliance with relevant laws and regulations?
• User Experience: Is the platform user-friendly, making it easy for employees and administrators to navigate and use effectively?
• Customisable Surveys: Can the surveys and templates be customised to reflect your company’s unique culture and specific feedback needs?
• Scalability: Can the software scale up to accommodate your organisation’s growth and changing needs over time?
• Analytics and Reporting: Does it provide detailed analytics and reports to turn feedback data into actionable insights?
• Customer Support: Is there adequate customer support available, including resources, trials, and demos, to assist you whenever needed?
• Trial and Demo Availability: Can you test the software through trials and demos to ensure it meets your expectations before committing?

Want to see 360-degree feedback software in action. Give Peoplebox a try before you sign up. 

🏆 Best 360 Degree Feedback Software in 2024

Now that you know what features to look for in 360-degree feedback software, here are our top 15 picks.

 

Tool name	Overview	Starting price
Peoplebox	Run 360-degree reviews aligned with company goals	$7/person/month
Qualtrics	Improve employee engagement and productivity with feedback solutions	Custom pricing
Lattice	Conduct performance reviews, talent reviews, and feedback surveys	$11/person/month
Culture AMP	Conduct engagement surveys and performance reviews	Custom pricing
SurveyMonkey	Build online forms and surveys	₹4,999 per month
Primalogik	Create 360-degree feedback surveys and development plans	$499 per month
ClearCompany	Performance management software to built performance strategy	Custom pricing
BambooHR	HR and performance management software	Undisclosed
PerformYard	Performance review software for goal setting and continuous feedback	$5/person/month
SurveySparrow	Helps build 360 degree surveys and perform gap analysis between individual and rater group	Custom pricing
Zoho Survey	360 degree survey software to evaluate employee performance	₹500 per month
Jotform	Online form builder to create surveys, forms, polls, etc.	$39/month
Spidergap	360 degree feedback software for employee development	$989 per year
Deel Engage	Performance management software to foster high-performing teams	$20 per employee/month
Synergita	OKR and performance management software to streamline employee reviews	₹50 per user/month

1. Peoplebox – Best software for 360-degree employee reviews

Peoplebox is a 360-degree feedback software that offers a complete package for conducting 360-degree reviews— self, peers, managers, and direct reports. You can run 360-degree reviews aligned with company goals, competencies, and values. It lets you customise performance reviews to your needs and gain complete control of the review cycle.

👉 Key features 

Customize performance reviews

With Peoplebox, you can create custom questionnaires or choose specific questions and templates from our library. Within minutes, you can create a single review form and customise it for different departments and job roles. Plus, you can add custom weightage for competency, goals, and values to measure performance fairly. Set an advanced formula for the final rate calculation. 

Create holistic review process

Conduct performance reviews, OKRs, and 1:1s within Slack and Microsoft Teams to give employees a review experience like never before. You can integrate with 50+ tools to auto-update goal progress and share information with employees to help them review fair and detailed reviews.

Reduce admin work by 90% per review cycle

Peoplebox enables you to set up 360-degree reviews within minutes using pre-built templates. Leverage phase-wise management and previews to control review cycles and make adjustments mid-cycle. You can also send automated notifications and personalised reminders to speed up the review process. 

Create actionable and fair 360-degree performance reviews

Peoplebox allows you to calibrate and visualize performance ratings to ensure fairness organization-wide. It lets you automatically block calendars for 1:1s and set agendas with review summaries. Plus, you can integrate goals into reviews to make them goal-driven.

🚀 Pros 

Here’s what users love about Peoplebox according to Capterra and G2 reviews

• User-friendly interface and quick onboarding process
• Effective objective setting, feedback, and progress tracking
• Streamlines performance evaluations, saving time for all users
• The support team is proactive and actively implements user feedback
• Provides a holistic picture of team progress
• Review templates are great, and they get better with time
• Supports executive view and granular MoM view

💰Pricing

Starting at $7/person/month, billed annually

✅Check out our winning customer stories to understand Peoplebox better.

• How Ula conducts performance reviews with Peoplebox
• How Cometchat fosters a transparent work culture with performance reviews and OKR

🧩Integrations

• HRIS: Darwinbox, BambooHR, Zoho People
• Communication: Slack, Microsoft Teams
• Database: Jira, Google Sheet, Asana, Notion, BigQuery, MySQL, HubSpot, Google Analytics
• Single Sign-On (SSO): Google, Outlook, Okta

2. Qualtrics Employee Experience – Best for employee engagement 

Qualtrics’ employee experience and performance review platform helps improve employee engagement through feedback solutions. The software offers assistive AI tools to boost employee productivity, engagement, and employee retention. You can use engagement or pulse programs to capture and measure employee feedback and use the insights to improve the organization and employee experience. 

👉 Key features

• Enable employees to manage their part of the 360 processes via a participant portal
• Aggregate feedback into personalised reports for actionable insights
• Access centralised analytics to identify and track development gaps
• Jumpstart development programs with pre-built frameworks for different roles
• Customise development programs with unique workflows and competencies
• Scale development efficiently through automated workflows

🚀 Pros 

• Easy to use, even for the non-techies
• Access to knowledgeable customer support
• Strong privacy and security measures are in place

💰 Pricing

Custom Price

🧩 Integrations

ETX for RISE with SAP, Lakeside 

3. Lattice – Best for people management

Lattice is a performance management solution that helps you conduct performance reviews, talent reviews, and feedback surveys. Whether it’s quarterly or annual reviews, you can use the tool to create custom surveys to cultivate a culture of continuous feedback, employee growth, and development.

👉 Key features

• Customisable performance reviews tailored to organisational needs
• Continuous feedback and praise integrated into everyday workflows
• Supports various review cycles, including annual, quarterly, and project-based
• Real-time performance tracking and analytics for ongoing assessment
• Facilities 1:1 meetings to ensure meaningful manager-employee interactions
• Comprehensive talent reviews to identify and nurture employee potential

💡Did you know that with Peoplebox you can conduct your 1:1s right within Slack and Microsoft Teams? Try now!

🚀 Pros

• Ease of use
• Reasonable pricing structure
• Triggers and automation features
• Excellent customer support and continuous improvement through updates

💰Pricing

From $11/person/month

🧩 Integrations

• SSO: Okta, OneLogin, JumpCloud, Microsoft Azure
• Communication: Slack, Outlook Email + Calendar, Microsoft Teams, Gmail + Google Calendar
• HRIS: Zenefits, UKG, Workday, TriNet, SFTP Integrations, Personio, Namely, ADP, Humaans, BambooHR, Gusto
• Productivity: Salesforce, Jira, GSuite

4. Culture AMP – Best for engagement surveys and performance reviews

Culture Amp’s performance management solution supports continuous real-time feedback and helps you conduct 360-degree feedback surveys. The tool helps employees get a detailed understanding of their performance at all levels by conducting improvement and development-focused 360-degree surveys.

👉 Key features

• Request and offer feedback at every employee milestone
• Offers intuitive reporting to identify strengths and development areas
• Shape a learning and development program that works
• Connects feedback with broader employee engagement and performance insights

🚀 Pros

• Ease of use and intuitive interface
• Effective survey templates and reporting features
• Customer service is responsive and helpful

💰Pricing

Custom price

🧩 Integrations

• HRIS: BambooHR, Workday, SAP Success Factors, Personio, Namely, Rippling, Gusto
• Flow-of-work integrations: Slack, Microsoft Teams

5. SurveyMonkey – Best for creating customised surveys 

SurveyMonkey is an online survey and form builder that helps you create custom forms and questionnaires to conduct performance reviews. You can send on-brand survey questions to participants with custom themes and score your surveys before sending to ensure they are easy to complete.  

👉 Key features

• Launch and customise performance assessments quickly using pre-built or custom survey templates
• Maintain confidentiality with anonymity features in feedback collection
• Analyse feedback through intuitive dashboards for actionable insights
• Allows HR teams to compare performance across different departments to identify improvement areas

🚀 Pros

• Intuitive and straightforward
• Well-structured and professional survey templates
• Various formats for exporting survey results
• Cost-effective
• Advanced and automated options for survey creation
• Continuously evolving with added functionalities
• Creation of surveys with logic

💰Pricing

• Free plan
• Individual plans from ₹4,999 per month
• Team plans from ₹1,550/ user / month
• Custom pricing for enterprise plans

🧩 Integrations

• Collaboration: Microsoft Teams, Monday.com, Zoom
• Database: Tableau, Microsoft Power BI, HubSpot, Google Sheets, Domo
• Automation: Zapier, Power Automate Connector

🔖Check out more integrations here.

6. Primalogik – Best for launching performance reviews

Primalogik is a 360 feedback software that helps design 360-degree feedback reviews to create a complete picture of employee performance. You can also build action plans and employee development plans based on the 360-degree feedback results. This allows employees to identify areas they need the most improvement in and track progress overtime by comparing different review outcomes.

👉 Key features

• Create custom questionnaires with ratings, multiple choice, and open-ended questions
• Use 3-point to 10-point scales and customise questionnaire labels
•  Maintain anonymity in surveys to ensure honest feedback
• Automatic email reminders for survey submissions
• View ongoing survey progress and track participant rates

🚀 Pros

• User-friendly platform
• Helpful customer support
• Organizes and streamlines 360-degree feedbacks

💰Pricing

• 30-day free trial
• From $499 per month for a minimum of 3 months and 100 users

🧩 Integrations

• BambooHR
•  Microsoft Entra ID
• Google Workspace
• Okta SSO

7. ClearCompany – Best for performance management strategy 

ClearCompany is performance management software that helps build performance strategy using an employee-first approach. It simplifies and customises review cycle workflows, scales, and formats and offers pre-built templates for conducting performance reviews easily. 

👉 Key features

• Customisable review cycles to fit company needs
• Automated reminders for review completion
• Mobile-friendly interfaces for anytime, anywhere access
• Comprehensive data analytics to understand and improve performance
• Integration with goal planning tools for alignment and feedback

Pros

• Seamless integration with Outlook
• Comprehensive talent management
• Customisation options
• Responsive customer support
• Cost-effective solution for various industries

💰Pricing

Custom

🧩 Integrations

• HRIS: BambooHR, UKG Pro, Proliant
• SSO: Office 365, Okta, One Login

🔖Check the full list here.

8. BambooHR – Best for HR and performance management

BambooHR is a performance management and HR software that enables you to conduct 360-degree surveys with customisable questions and formats. It helps you collect targeted feedback from the right people and collectively analyse data to identify employee strengths, improvement areas, and development opportunities.   

👉 Key features 

• Customisable performance review cycles for different organisational needs
• Automated reminders
• Impromptu assessments
• Integration of real-time feedback into performance reports
• Tools for setting, tracking, and reviewing goals within the software
• Data collection and workforce analytics that provide insights across individual and company performance

Pros

• Seamless user experience
• Customisable
• Excellent customer service

💰Pricing

Undisclosed

🧩 Integrations

• Performance Management: Lattice, 15Five, Leapsome, Small Improvements
• Recognition and Rewards: WorkTango
• Single Sign-On: Google Single Sign-On, SAML
• Collaboration and Communication: Slack
• Automation: Assembly

🔖Check the full list here.

9. PerformYard – Best for employee performance reviews

Performyard is a performance review software that provides a unified solution for managing performance reviews, goal setting, and continuous feedback. It simplifies and streamlines 360-degree feedback by automating workflows and notifying employees to complete the next steps of the entire process. 

👉 Key features

• Customisable performance reviews tailored to organisational needs
• Continuous feedback system integrated into workflows
• Goal management with clear visualisation and tracking
• Automated workflow for performance reviews and feedback collection
• Comprehensive analytics for performance insights

Pros

• Easy integration with other apps
• Excellent customer service
• Streamlined performance review process
• Simplified goal-setting and feedback
• User-friendly interface
• Dedicated customer success manager

💰Pricing

From $5/person/month, billed annually

🧩Integrations

• HRIS: ADP, BambooHR, Gusto, Rippling, UKG, Workday, Paylocity, Most Other HRIS via SFTP
• Single Sign-On: G Suite, Office 365, Okta, OneLogin, Custom SSO via SAML 2.0
• Collaboration: Slack, Microsoft Teams

10. SurveySparrow- Best for 360 report customisation

SurveySparrow is 360 feedback platform that helps you design 360-degree surveys. It also helps you perform a gap analysis between individual and rater group evaluations and identify strengths and improvement areas to encourage employee development. The tool also helps you create personalised development plans based on feedback subjects.

👉 Key features

• Customisable 360 reports to assess competencies across different rater groups.
• Gap analysis to identify discrepancies between self-assessments and external ratings.
• Strength identification and areas of improvement for focused development.
• Detailed feedback collection for each employee to craft personalised development plans.
• Manager and admin dashboards to monitor assessments and overall team performance.

Pros 

• Turn surveys into engaging conversations, enhancing employee engagement.
• Innovative features like conditional logic for tailored user experiences.
• Easily create surveys with pre-built templates, suitable for beginners and time-saving.

💰Pricing

Custom

Integrations

• Feedback: Canny
• Rewards: Rybbon
• Forms: Formstack
• Team collaboration: Miro, Google Meet, Join.me, Bonusly

🔖Check the full list here.

11. Zoho Survey – Best software to create online surveys

Zoho Survey allows you to design a fair 360-degree feedback survey to create a complete picture of employee performance based on the feedback provided by multiple people including peers, managers, supervisors, etc. The tool lets you collect anonymous feedback to ensure unbiased responses. 

👉 Key features

• Comprehensive feedback collection from superiors, peers, and customers
• Customisable templates for tailored feedback processes
• Detailed reporting with comparisons between self and cumulative ratings
• Useful for both self-appraisal and organisational appraisal

🚀 Pros

• Intuitive design
• Tailor surveys to brand
• Budget-friendly options
• Seamless integration with Zoho apps
• Responsive customer support

💰Pricing

• Free plan + 7-day free trial
• From ₹500 per month

🧩 Integrations 

• Webhooks: Connect with any third-party platform for tasks based on survey feedback
• Zoho Sheet: Transfer survey data to a spreadsheet for in-depth data analysis
• Zoho Analytics: For deeper insights and visual analytics from your survey data
• Google Sheets
• Slack

12. Jotform- Best for creating online forms

Jotform is an online form builder that helps you create 360-degree feedback forms. It enables you to collect and analyse feedback from multiple people to identify the strengths and weaknesses of your employees, managers, and company culture.

👉 Key features 

• Customisable feedback surveys using a drag-and-drop form builder.
• Collection and organisation of feedback in a central place for easy analysis.
• Enhanced survey experience with progress bars, save and continue later options.
• High-security standards to ensure data protection during the feedback process.

🚀 Pros 

• Easy to use and intuitive interface.
• Versatile form customisation options.
• Effective for various uses, from simple to complex forms.
• Good value for money

💰Pricing

• Free plan
• From $39/month

Integrations

• Single Sign-On (SSO): Google Workspace, Office 365
• Communications: Slack, Zoom, Calendly, Discord
• Data Management: Google Sheets, Airtable, OneDrive

🔖Check the full list here. 

13. Spidergap – Best for 360-degree feedback reporting

Spidergap is 360-degree feedback software that supports employees in pursuing personal development through actionable feedback. It helps run 360-degree feedback assessments and design easy-to-understand feedback reports to help employees make better decisions. 

👉 Key features

• Customisable feedback templates to fit an organization’s unique needs
• Easy monitoring and management of the feedback process at scale
• Impact surveys to assess the effectiveness of the feedback
• Clear and understandable feedback reports designed with HR professionals’ input

🚀 Pros 

• Easy to use and intuitive interface
• Professional and appealing reporting
• Excellent customer support
• Good value for money
• Automated feedback processes

💰Pricing

• Free first assessment
• From $989 per year

🧩 Integrations

Spidergap doesn’t have an API that customers can use to integrate the tool into existing systems.

The easiest way to integrate your current HR system with Spidergap is:

• Export your employee data from your HR system
• Import the data into Spidergap from Excel

14. Deel Engage – Best for employee development and retention

Deel Engage helps you foster high-performing teams through employee development, performance management, and training programs. The platform facilitates comprehensive feedback, from 360-degree feedbacks to custom reviews, for consistent employee growth and team advancement.

👉 Key features

• Draft comprehensive career paths
• Create, assign, and track employee training programs
• Leverage artificial intelligence to draft training courses
• Use career progression frameworks to encourage career development

🚀 Pros

• Easy to track employee performance
• Responsive customer support
• Easy-to-use platform

💰Pricing

From $20 per employee/month

🧩 Integrations

• Expensify, BambooHR, Netsuite, Skovik, Xero, Workday, QuickBooks, Zapier
•  Deel API for custom integrations

15. Synergita – Best for OKR and performance management

Synergita’s performance management software helps streamline performance reviews, company goals, and employee appraisals. It enables you to drive high performance using goal management and continuous feedback.

👉 Key features

• Real-time dashboard to visualize data and performance trends
• Define SMART goals and track progress in real time
• 1:1 meeting to increase employee engagement
•  360-degree feedback to reveal growth opportunities

🚀 Pros

• Easy to conduct employee appraisals
• Prompt and responsive customer support
• Customised 360-degree review process

💰Pricing

• 7-day free trial
• From ₹50 per user/month

🧩 Integrations

Unavailable

🤔 How To Create A 360-Feedback Survey?

Here are the steps to creating a 360-degree feedback survey:

Identify survey goals and purpose

Before you begin, clearly communicate the survey’s purpose and goals and how it will benefit employees. With Peoplebox, you can create goal-driven reviews in a few clicks.

Choose the participants

360-degree feedback involves feedback from multiple people. So, choose the participants, such as managers, peers or team members, supervisors, etc.

Design a questionnaire

Create a clear questionnaire using scales, ratings, and open-ended questions. Input questions about employee strengths and improvement areas so employees can understand what they need to work on.

Peoplebox provides pre-built templates for performance reviews. Apply and customise to prepare your questionnaires quickly. 

Set up a fair measure

Decide how to measure employee performance. With Peoplebox, you can setup a fair measure performance rating. Use advanced formulas to calculate the rating for employee performance.

Share surveys

Send the survey to the participants and ensure anonymity so that the feedback is open, honest, and unbiased.

Analyse results

Once you’ve collected the data, analyse it to gain valuable insights into employee performance. Consider the feedback to create development plans so employees can work on the areas they need to improve. Peoplebox’s people analytics software can help you with analysis of performance data. You can leverage the AI Copilot to create survey reports and derive performance insights.

Peoplebox – The Best 360 Degree Feedback Tool!

Selecting the right 360-degree feedback tool can greatly impact your organisational growth and employee satisfaction.

Our list of the top 15 360-degree feedback software offers a variety of features and pricing to fit any organisation’s needs.

But, if you are looking for a comprehensive, all-in-one solution that slashes your admin workload by 90% during review cycles, choose PeopleBox today.

FAQs

What is 360-degree feedback tool?

A 360-degree feedback tool is a software application designed to collect feedback on an employee’s performance from multiple sources, including peers, subordinates, supervisors, and sometimes clients. 

This comprehensive feedback approach helps individuals understand their strengths and areas for improvement, driving personal and professional development. 

What does a 360-degree feedback system include?

A 360-degree feedback system includes feedback from various sources such as peers, managers, direct reports, and sometimes external stakeholders like clients. 

The system typically involves standardized surveys or questionnaires that assess competencies, behaviors, and performance. The collected feedback is then consolidated to offer a complete view of an employee’s strengths and areas for improvement. 

This multi-source feedback approach ensures a balanced and comprehensive evaluation, promoting personal and professional growth.

What are 360 Feedback benefits?

The benefits of 360-degree feedback include increased self-awareness, improved performance, and enhanced communication within teams. By receiving feedback from multiple sources, employees gain a well-rounded understanding of their strengths and areas for improvement.

It also helps identify skill gaps and training needs, enabling targeted development initiatives that drive organizational success.

What is 360-degree feedback techniques?

360-degree feedback techniques feature various methods for gathering and providing feedback. Common techniques include:

• Self-assessment: Employees evaluate their performance against defined competencies.
• Manager feedback: Managers offer insights into employee performance and development areas.
• Peer feedback: Colleagues provide input on an individual’s strengths and weaknesses.
• Subordinate feedback: Direct reports share their perspectives on a manager’s leadership style.
• Customer feedback: External stakeholders offer insights into the employee’s impact on customer satisfaction.

Is 360-degree feedback outdated?

Few organizations say that 360-degree feedback is outdated because it is time-consuming and might involve bias, resulting in employee demotivation. 

However, according to others, 360-degree feedback can be an effective tool to measure employee performance and encourage development as it provides well-rounded feedback on employee performance, helping them identify their strengths and work on their problem areas.

What is the difference between 360-degree feedback and performance review?

Performance reviews are mostly one-way. They are assessments conducted by managers and other stakeholders to provide employees with constructive feedback on their strengths and areas that require improvement.

On the other hand, unlike traditional performance review, 360-degree feedback involves multiple people, including peers, managers, and even clients, who provide constructive feedback on employee performance. It helps in employee development and encourages open communication and better work relationships.

Should you customize the 360-degree feedback template provided by the software or use it as is?

Yes. When using a 360-degree feedback template, customise it to fit your organization’s needs and goals. This ensures more relevance, alignment with organization objectives, better employee engagement, and consistency. 

Does 360-degree feedback software ensure anonymity?

Yes. 360-degree feedback software like Peoplebox ensures anonymity when collecting data to ensure honest and unbiased responses from stakeholders.