| The Future of Performance Management : Leveraging AI & Data for Real Impact   Reserve Your Slot

Industry

SaaS
Employee Size
50-200

How Cometchat Simplified Performance Reviews & OKRs

About CometChat

CometChat is a leading enterprise communication platform that provides easy to use text chat, voice & video functionality for websites and apps across all industries. It serves over 50,000 developers across 70 countries

The Challenge

  • No standardised process – reviews are being done with multiple tools
  • Calibration and running alignment conversations were time-consuming
  • Lack of governance & visibility over the process
  • Huge admin work required from HR team

The Solution

  • Single Platform that connects Goals, KPIs, 1:1s with Performance Reviews
  • Calibration and ability to auto schedule 1:1s for employee & managers post review
  • Real time tracking of entire progress by employee, manager, department, & location
  • Automation for followups, complete control for employees to edit and withdraw reviews

The Impact

Both the team’s and the business’s impact was positive. Employees were more open to abiding by the HR processes, teams saw better focus. OKRs truly has become an integral part of their ecosystem.

100%

Participation rate

98%

Review completion rate

90%

Reduction in admin work

Better

Reduction in admin work

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